List of Subprocessors

Below is a list of subprocessors we work with and the purpose for why we use their services.
Sub-processor
Services
Details
Location
GDPR/Security Documentation
Amazon.com, Inc. (AWS)
Atlassian, Inc (Jira Software, Confluence)
Carry Technologies, Inc. dba Hightouch
Formagrid, Inc. (Airtable)
Functional Software Inc. (Sentry.io)
Gong.io Inc.
Google LLC.
Guru Technologies, Inc
Hubspot Inc.
Intercom, Inc.
Mailgun Technologies, Inc.
MongoDB, Inc.
Peaberry Software, Inc. (customer.io)
Salesforce.com, Inc. (Heroku)
Slack Technologies, Inc.
Stripe, Inc.
The Rocket Science Group LLC d/b/a Mailchimp
Twilio Inc. (SendGrid)

Cloud hosting

Product development, project management, company knowledge management

Data migration

Customer support

Error tracking

Business analytics

Internal & customer communication, storage, analytics

Knowledge management

Business analytics

Customer support

Customer communication

Database services

Customer communication

Cloud hosting

Internal communication

Payments

Customer communication

Analytics

Stores or processes user uploads, figures created in BioRender, thumbnails

Stores or processes personal information, including name, email, employment information (title, organization)

Stores or processes personal information, including name, email, employment information (title, organization)

Stores or processes personal information, including name, email, employment information (title, organization)

Stores or processes personal information, including name, email

Stores or processes personal information, including name, email, employment information (title, organization)

Stores or processes personal information, including name, email, employment information (title, organization)

Stores or processes personal information, including name, email, employment information (title, organization)

Stores or processes personal information, including name, email, employment information (title, organization

Stores or processes personal information, including name, email, employment information (title, organization)

Stores or processes personal information, including name, email, employment information (title, organization)

Stores or processes personal information, including name, email, employment information (title, organization)

Stores or processes personal information, including name, email, employment information (title, organization)

Stores or processes personal information, including name, email, employment information (title, organization), illustrations

Stores or processes personal information, including name, email, employment information (title, organization)

Stores or processes payment information, including credit card, name, address, and email

Stores or processes personal information, including name, email, employment information (title, organization)

Stores or processes personal information, including name, email, employment information (title, organization)

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